PRIVACY POLICY

1. INTRODUCTION

This Privacy Policy describes how aCord Resources, a company doing business as ACR Resources (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you visit our website https://www.acr-resources.com (the “Website”).

ACR Resources operates in the oil and gas industrial equipment sector, supplying products such as tags, bolts, and related components. We are committed to protecting your personal data and ensuring transparency regarding how your information is handled.

By accessing or using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of the Website.

2. INFORMATION WE COLLECT

We may collect personal and non-personal information in various ways, including:

2.1 Personal Information

Information that identifies you directly, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Billing and shipping address
  • Payment information (processed securely via third-party payment providers)
  • Purchase history and order details
  • Any information you voluntarily provide through contact forms, quote requests, or account registration

2.2 Non-Personal Information

Information that does not directly identify you:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring URLs
  • Pages viewed and interaction data
  • Date and time of access

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to:

  • Improve Website functionality and performance
  • Personalize user experience
  • Analyze Website traffic and usage trends
  • Support marketing and advertising efforts

You may disable cookies through your browser settings; however, doing so may limit certain functionalities of the Website.

3. HOW WE USE YOUR INFORMATION

We use collected information for legitimate business purposes, including:

  • To operate, maintain, and improve the Website
  • To process orders, transactions, and fulfill product deliveries
  • To communicate with you regarding orders, inquiries, or customer support
  • To send administrative information such as updates, security alerts, and policy changes
  • To provide marketing communications (where permitted by law)
  • To comply with legal obligations and regulatory requirements
  • To detect, prevent, and respond to fraud, unauthorized access, or illegal activity

4. LEGAL BASIS FOR PROCESSING (WHERE APPLICABLE)

If you are located in jurisdictions such as the European Economic Area (EEA), we rely on the following legal bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent (where required)

5. DISCLOSURE OF YOUR INFORMATION

We may share your information in the following situations:

5.1 Service Providers

With third-party vendors who perform services on our behalf, including:

  • Payment processors
  • Shipping and logistics providers
  • IT and hosting providers
  • Analytics and marketing partners

5.2 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition.

5.3 Legal Requirements

If required to do so by law or in response to valid legal requests, including:

  • Court orders
  • Government or regulatory authorities
  • Law enforcement agencies

5.4 Protection of Rights

To protect the rights, property, or safety of ACR Resources, our users, or others.

6. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries outside your jurisdiction, including the United States, where data protection laws may differ.

By using our Website, you consent to such transfers.

7. DATA RETENTION

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes and enforce agreements

8. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption
  • Access controls and authentication procedures
  • Regular system monitoring

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your data
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent (where applicable)

To exercise your rights, please contact us using the information below.

10. THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. CHILDREN’S PRIVACY

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

13. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us:

ACR Resources

14. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you may have additional rights under applicable laws, including:

  • The right to know what personal data is collected and how it is used
  • The right to request deletion of your personal data
  • The right to opt-out of the sale or sharing of personal data (if applicable)

We do not sell personal information as defined under California law.

15. GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of [Insert State], United States, without regard to conflict of law principles.

By using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.